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Network & Security Operations Center
Your AI-Powered Command Center for 24/7 Business Continuity
IT teams are overwhelmed with reactive support, lack resources for strategic initiatives, and struggle to implement AI-powered automation while managing hybrid/multi-cloud complexity.
OZONO's NOC/SOC combines autonomous monitoring, intelligent automation, and expert oversight to keep your operations secure, resilient, and always on while your teams drive innovation.
What we do
Full service operation and maintenance of your IT services
1st Line support
We offer a support service to our customers through a telephone line and website, where the customer can follow the current status of their tickets and levels of service performed, in perfect articulation with the 2nd line.
2nd Line support
With each problem, an assessment is made as to whether this is the scope of corrective maintenance and forwarded to the corresponding 2nd line, or whether it is an evolutionary maintenance that requires budgeting.
AI-Augmented NOC/SOC
Continuous monitoring and management of networks, servers, endpoints, and cloud resources with AI-powered alert correlation.
Contract management
Periodically, we provide a set of reports, where our clients can check the problems reported / solved, as well as a statistical analysis of response times / resolution versus the agreed-on service levels.
Ensuring the right answer to it problems
Where Intelligence Meets Operations
ARMIS delivers full-lifecycle IT service management through an AI-augmented Operations Center that doesn't just monitor it predicts, prevents, and autonomously resolves issues before they impact your business
Our integrated NOC/SOC approach provides:
✓ Unified visibility across networks, security, cloud, and applications
✓ Predictive intelligence that prevents 90% of potential incidents
✓ Autonomous remediation reducing MTTR by 75%
✓ 24/7 expert-backed operations with AI-powered decision support
✓ Cost optimization delivering 30-50% operational savings
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